Tuesday, May 7, 2013

Nissan sucks soooooo bad! Their Navigation Update is a real hassle

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Nissan sucks soooooo bad! Their Navigation Update is a real hassle
I purchased a Nissan Maxima in 2010. It's a beautiful car. I added the sport package, the navigation and the iPod connections.
When I purchased the car, they demanded a cash deposit and imposed payments. I paid my money and made the payments each and every month without fail.
So last month when Nissan informed me that my Navigation System was basically out-of-date after only 3 years and I had to pay an additional $179 to get the update, I figured, "Wow! What a fucking rip-off." I bought a navigation system and now I have to purchase an update! For $179?
Ok. You can't beat the bureaucracy, including at Nissan. I like the car. So I figured, I'll update the stupid Navigation System that is one of the slowest I have worked with. Now, for $179 more, I can have an updated slow-ass Nissan Navigation system.
So tonight, the navigation package arrived. It consisted of five DVD disks and an instruction booklet in English, Spanish and French.
I'm AMERICAN! I don't need Spanish and I don't need French!!!!!
There are 28 pages of instructions in each section. Are you kidding me? To update my Navigation system that I have to pay $179 for?
So my son and I got into the car and started reading the instructions.
Turn on the car and leave the car running in my driveway. It takes at least 90 minutes to update the system and the car has to be running. We backed the car out of the garage, although I did give it some thought. But who would blame Nissan for suicide?
We inserted Disc 0. It told me to turn off Bluetooth. Then turn the car off, wait 10 seconds. And Turn the car back on. Then select Update Navigation System. It took 30 minutes for Disc 0 to load and then "save."
Fine. I spent quality time talking to my son as the stupid system dragged its snail-paced ass to update.
Now, turn on the Bluetooth and then turn off the car for at least 10 seconds. Then, turn the car back on and insert Disc 1 of 4 remaining.
We did. And that's when the hitch came.
It asked me for my "License." The one that Nissan was supposed to give me but NEVER GAVE ME.
I looked at the receipt they sent me. No License. I looked at the shipping verification. No license. I looked through the plastic box of Discs. Nothing. I looked at each disc. Nothing. I looked through the manual included with the box. Nothing. Nissan or Nothing? 
Maybe Nissan is unAmerican for "Nothing"?
I called Nissan. They work banker's hours and were not available. I have to call in the morning, but that means I can't install Nissan's stupid Navigation System until I get home at night because my commute to work is only 45 minutes. And I can't leave the car running on the street so some mope can open the door and steal it. I have to sit in the car or be near it.
So now I'm seething and wondering why I wasted my hard earned money to buy a stupid Nissan. Maybe I should have bought that BMW I wanted. Who knows, maybe they might be more reliable than Nissan.
Don't waste your time updating your Navigation system. Go out and trade your Nissan in and buy a new car. And ask them upfront, how long does my Navigation system last? And why, in today's world of Internet and wireless, can't I just push a button and update the Navigation system without all of this cave-man era hassle?
This is the 21st Century, right?
Apparently, not at Nissan where they can't seem to get anything right.
License?
Give me a break! I paid $179. It shouldn't be my hassle to waste time waiting to get my license that someone at Nissan forgot to send me.

-- Ray Hanania