Thursday, December 31, 2009

BEWARE: Microsoft LifeCam 3.0 -- It has issues

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I purchased the Microsoft LifeCam 3.0 camera from Best Buy, which has okay policies regarding the return of malfunctioning software and hardware, although I will test out their so-called Black Tie product insurance soon.

Microsoft LifeCam 3.0 has some great features including very good video imaging. BUT, and this is a major BUT, the camera ONLY allows audio input from the camera itself. So, if you are using a headset with an audio or are directing audio through your computer to someone on SKYPE or other online social networking assets, this WILL NOT WORK.

The designers produced a great quality image but failed to consider real application needs -- something most computer software and hardware technical designers always seem to do. They know how to program sophisticated software and build sophisticated hardware but they know nothing about making those products usable to the public.

This product is NOT worth buying and we recommend avoiding it.

The product costs $79 and has been reduced to $59 in part because of consumer negative reactions.

MICROSOFT LifeCam 3.0
AVOID PURCHASE
Lacks proper audio options and requires all audio to go through the outside camera. It is inhibitive especially if you are in a public place. The camera grabs the surrounding noise and does not allow you to use a headset and mike which would allow for better audio quality.

BEWARE: Honestech VHS to DVD 4.0 Hardware Software Review

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Don't buy Honestech VHS to DVD 4.0 Deluxe. It costs $87.00. I purchased it at CompuUSA (Don't buy software or hardware there either).

The software is not compatible with most Windows systems including Vista. When I tried to get more information, Honestech Technical support was non-existent.

When I tried to return the hardware to CompUSA, they refused to take it back even though they told me that hardware returns were permissible. Their excuse: CompUSA (in Orland Park, Illinois) said that the hardware included software and they cannot accept returns on ANY software even if it is a part of a hardware product.

Honestech VHS to DVD 4.0 Deluxe
RATING:  POOR
Wasted money: $87.79 including TAX

STORE CAUTION: CompUSA. Service is poor, software and hardware may not always work. They do not stand by their products. They will selll them to you but if they do not work, they will not exchange the dysfunctional product.