Monday, March 3, 2014

Telephone Scam Alert from 347-559-0378 urging you to call 202-754-8079

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Telephone Scam Alert from 347-559-0378 urging you to call 202-754-8079

Chicagoland residents receiving scam phone calls

You might receive a scam phone call falsely claiming you owe money to the IRS or under investigation.

It's a scam.

No one calls your phone to allege a criminal proceeding.

The number originates from 347-559-0378

It urges you to return the call to 202-754-8079

And here's the message:


Voicemail from (347) 559-0378  

"Matter goes to the federal court house or before you get arrested by the County Sheriff's officers kindly call us back on our number which is 2027548079 repeat 2027548079. Don't disregard this message and do return the call before the situation does worst on you to know more about this please press one now. To ignore this message please press nine. Thank you and have a wonderful day."

Here's the info:

Off late we have been receiving reports from Indian Americans and NRIs about a sophisticated phone scam targeting taxpayers, including recent immigrants, throughout the country. Victims are told they owe taxes and if they don't pay immediately, they would be arrested. If the victim refuses to cooperate, they are then threatened with arrest/ deportation. In many cases, the caller becomes hostile and insulting. The call normally comes from a New York/Bronx caller ID number 347 559 0378 but the voice message asks you to call 202 754 8079. The caller talks about tax fraud/IRS and asks to press number 1 to avoid getting arrested. If you get a phone call from someone claiming to be from the IRS, here what you should do: If you know you owe taxes or you think you might owe taxes, call the IRS at listed numbers in their website www.irs.gov. All such phone calls should be immediately reported to the police and people are suggested not to reveal any of their personal information to these callers.

If you receive a call like this, call your State Attorney General to report the scam, and also contact the IRS to inform them of the scam.

We have reported them, but it never hurts to file more complaints to help shut these scam artists and thieves down.

-- EDITOR
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Sunday, November 10, 2013

Samsung 7.1CH Blu-ray Home Theater System is a very bad choice for consumers

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Samsung 7.1CH Blu-ray Home Theater System is a very bad choice for consumers

I purchased the Samsung 7.1CH Blu-ray Home Theater System about 8 months ago for just over $800. I remember the sales clerk at the Tiger Direct store urging me to purchase a two year warranty for about $129. It made me think, why do companies sell their products but refuse to stand by them? It's almost as if the company is taking out an insurance policy against the reliability of the product they are selling. Tiger Direct and Samsung were in it together to make money.

I told him no. I said that if my brand new Samsung Home Theater System didn't work, I'd never buy another Samsung again and I would chalk off the expense to experience. Fool me once shame on you. Fool me twice, shame on me.

Of course, the system crashed this week after I was forced to "install" a new software upgrade to the system's memory. The system sound started to make noises and the movie I had rented from Red Box was freezing in the Samsung System. But, even before it started to fail there were problems.

First, the system disk drive door doesn't automatically open. It only opens after you turn the system on and off, which is a real hassle. The door won't open when you touch the open door button on top of the DVD player, as it is supposed to do. For some reason, turning it on and off is the only way to make the door open.

Secondly, the sound started to have problems. I correctly installed all of the speakers and it still made crackling sounds occasionally. Now, occasionally may not sound bad to some people but when you are engaged in a great movie, and I always am, a crackling sound in the movie can disrupt the experience totally.

Finally, the DVD's started to fail. Not immediately at the start of films, but deep into the film, once you have been hooked. Is there anything worse than watching a 2 hour movie and having something go wrong at 95 minutes into it? No.

But, apparently that is the Samsung promise of lack of quality. They promise to sell you a piece of garbage that not only will disappoint you, but will not even do what it promises to do. But, if you want to buy an insurance policy on it, you can get a new one.

Sorry Samsung, I'd rather throw your trashy unreliable system in the trash and go out and buy something else. Another brand. I'll take my chances with someone who cares enough about their products they don't try to force you to buy a "warranty" insurance policy "just in case" something goes wrong.

Maybe you should hire some technicians who know what they are doing, Samsung, and spare the rest of America your unreliable garbage.

- RAY HANANIA

Monday, October 28, 2013

OS X Maverick operating system for MAC has many bugs and flaws

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OS X Maverick operating system for MAC has many bugs and flaws

By RAY HANANIA
Apple released their software operating system for their MAC computers to compete with the recent upgrade of Windows to 8.1. But unlike Windows operating systems, Apple doesn’t give you much choice and they force you to download it and install it. If you don’t, they harass you with upgrade notices and bulletins about how your system won’t work right.
So, like an idiot, I downloaded and then installed it. “Maverick?” Who comes up with these names? Techies who don’t get enough fresh air or have issues with their mommy obviously. And disciples of 1984 Practitioner the late Steve Jobs, who continue to implement his oppressive style of “I know better than the rest of you idiots. Just give me your money and shut the F up!” He may not have said it that way precisely, but that is exactly how Steve Jobs thought.
I am almost ashamed to acknowledge that Steve Jobs is American Arab like me — adopted from natural birth parents who included a Syrian father.
The OS X Maverick has jammed my Mac Book Pro so badly I am now forced to consider taking a trip to the Apple Store to get them to fix the mess it has created. Many of my software programs no longer load automatically and the ones that do load take forever. The software programs I purchased, not all made by Apple but were made for the Apple and MAC systems worked great under the old operating system. What was it called the “Lion.” Seriously, these names suggest some Freudian deficiency in the Penis Department.
Dream Weaver for MAC, DOA. Photoshop Elements 11, DOA. Microsoft Word, which is far better of a writing system than anything MAC or Apple ever produced, DOA. Tweet Deck, DOA. All the programs I rely on and more, all dying or dead.
So I have to go back to the drawing board and revert the installation and go back in time, and risk losing everything I have created over the past three days, or forge ahead and wait for each of the software programs to provide bug fixes and updates, which some have promised will be coming. Right! I write a LOT. I manage so many web sites and media and public relations the last thing I need is a system that is designed to drag you down Steve Job’s molasses filled rabbit hole.
When has a computer techie EVER told the truth? (When he told his mommy that his computer job is the easiest skate job he has ever had and he doesn’t have to really work hard to make money because the lemmings in the public will simply take whatever schlock they throw at them.
Beware. OS X Maverick is a flawed operating system. It has serious issues. Not everyone is as wealthy, or sinister, as Steve Jobs so the choice of repurchasing software to replace the software that Apple may be trying to intentionally undermine — it’s a Steve Jobs control issue of hereditary proportions. Buying new software is not an option.
Oh, that’s right, one software program updated itself to work with OS X Maverick. Final Cut Pro. That only took an hour of my time.
Seriously, before you just jump over the cliff to the Pied Piper’s tune, and drop into the abyss with the rest of Apple Lemmings, stop and think. Is everything new that they throw at us really worth it? Or, is it designed to simply force us to just spend more money, which has always been Steve Job’s mantra, the middle finger version of the Kirtan Kriya.
Okay. I’m just showing off, sorry. That’s what happens when I get mad, to distract from the frustration that is the true value of Apple and my beautiful looking but hassle-filled designed Mac Book Pro.
Oh, and lest I forget. The new system has screwed up my email (i’m getting duplicates of everything and the tech “gurus” said I have to make some system adjustments. And, it has stolen all my iBooks from iTunes and put them on my MAC. What does that all mean? I don’t know but it bothers me when they just do things WITHOUT ASKING — the Steve Jobs legacy. Puke!
(Ray Hanania is an award winning columnist. His columns are published by Creators Syndicate and appear every Sunday in the Saudi Gazette Newspaper. www.RayHanania.com.)

Thursday, August 22, 2013

Ancestry.com just doesn't work properly

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Ancestry.com is an expensive waste of time. The problem it has it is commits you to a monthly fee of about $30 and then allows you to look up information through its databases on your relatives.
Supposedly, you are able to collect the information and then use it for your family. But Ancestry.com makes it difficult to use the information that you find. Worse, it offers expensive options to "print" the information and makes it difficult to download the data once you find it to use on your own.
The system doesn't allow you to download the entire tree, for example. You can pay to print tree tree one family at a time. That is hugely expensive.
You can manually collect each document on your own and save it to a harddrive, but that defeats the purpose of having to pay every month to access and collect information. Ancestry.com intentionally makes it difficult to use because they want you to keep paying every month like alimony.
They will encourage you to purchase a software program called Family Tree Maker. The Windows version works OK. Not great. Just OK. The MAC version is worthless and has severe problems with programming bugs. The theory is you can create an Ancestry.com file on your family online and then "easily" download it to your computer and link and sync it to the Family Tree Maker.
Don't hold your breath. The MAC version continues to have sync problems. The tech writers who designed the program also didn't think you should know whether or not the program actually syncs. That's because I will bet the people who write these programs don't really use them. They only take your money and deposit it in their bank accounts. That's the extent of their involvement.
Your are royally screwed if you purchase the Family Tree Maker program from a Third Party. If it doesn't work, Ancestry.com, which affiliates with the software, will deny any connection and shrug their shoulders when you tell them it doesn't work.
What I have to do is find a weekend when I can sit down at my computer and download everything into a new file, and save all the data I collected and the documents, including the ones I uploaded on my own.
Most of the data that Ancestry.com offers is available for free. But you have to do the online searching on your own.
But the concept of paying a monthly alimony for life is outrageous. Ancestry.com hopes that you won't care. Clearly, they don't.
-- RAY HANANIA

Tuesday, May 7, 2013

Nissan sucks soooooo bad! Their Navigation Update is a real hassle

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Nissan sucks soooooo bad! Their Navigation Update is a real hassle
I purchased a Nissan Maxima in 2010. It's a beautiful car. I added the sport package, the navigation and the iPod connections.
When I purchased the car, they demanded a cash deposit and imposed payments. I paid my money and made the payments each and every month without fail.
So last month when Nissan informed me that my Navigation System was basically out-of-date after only 3 years and I had to pay an additional $179 to get the update, I figured, "Wow! What a fucking rip-off." I bought a navigation system and now I have to purchase an update! For $179?
Ok. You can't beat the bureaucracy, including at Nissan. I like the car. So I figured, I'll update the stupid Navigation System that is one of the slowest I have worked with. Now, for $179 more, I can have an updated slow-ass Nissan Navigation system.
So tonight, the navigation package arrived. It consisted of five DVD disks and an instruction booklet in English, Spanish and French.
I'm AMERICAN! I don't need Spanish and I don't need French!!!!!
There are 28 pages of instructions in each section. Are you kidding me? To update my Navigation system that I have to pay $179 for?
So my son and I got into the car and started reading the instructions.
Turn on the car and leave the car running in my driveway. It takes at least 90 minutes to update the system and the car has to be running. We backed the car out of the garage, although I did give it some thought. But who would blame Nissan for suicide?
We inserted Disc 0. It told me to turn off Bluetooth. Then turn the car off, wait 10 seconds. And Turn the car back on. Then select Update Navigation System. It took 30 minutes for Disc 0 to load and then "save."
Fine. I spent quality time talking to my son as the stupid system dragged its snail-paced ass to update.
Now, turn on the Bluetooth and then turn off the car for at least 10 seconds. Then, turn the car back on and insert Disc 1 of 4 remaining.
We did. And that's when the hitch came.
It asked me for my "License." The one that Nissan was supposed to give me but NEVER GAVE ME.
I looked at the receipt they sent me. No License. I looked at the shipping verification. No license. I looked through the plastic box of Discs. Nothing. I looked at each disc. Nothing. I looked through the manual included with the box. Nothing. Nissan or Nothing? 
Maybe Nissan is unAmerican for "Nothing"?
I called Nissan. They work banker's hours and were not available. I have to call in the morning, but that means I can't install Nissan's stupid Navigation System until I get home at night because my commute to work is only 45 minutes. And I can't leave the car running on the street so some mope can open the door and steal it. I have to sit in the car or be near it.
So now I'm seething and wondering why I wasted my hard earned money to buy a stupid Nissan. Maybe I should have bought that BMW I wanted. Who knows, maybe they might be more reliable than Nissan.
Don't waste your time updating your Navigation system. Go out and trade your Nissan in and buy a new car. And ask them upfront, how long does my Navigation system last? And why, in today's world of Internet and wireless, can't I just push a button and update the Navigation system without all of this cave-man era hassle?
This is the 21st Century, right?
Apparently, not at Nissan where they can't seem to get anything right.
License?
Give me a break! I paid $179. It shouldn't be my hassle to waste time waiting to get my license that someone at Nissan forgot to send me.

-- Ray Hanania

Thursday, April 25, 2013

More problems with Q-See security cameras

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As many of you know from my past writings, I truly dislike Q-See Cameras security system. This is one of the most complicated security systems to install, unless, of course, you are Geek Tekkie with no life and all you do is read computer code for a living.
Here's what I have written in the past:
Q-See Cameras, worst system out there
Q-See Cameras don't work
The Q-See camera system comes with a poorly written instruction booklet that basically says call their tech people to install. I did call, and they quoted me some outrageous price that was more than $2,500. Can you imagine that? To install an $800 system?
So I reached out to a local computer professional and had them install the system. When I talk about installing, I am NOT talking about just putting the cameras around the house and connecting them to the DVR. I am talking about the reason you purchase security systems, to access them remotely.
Yes, it was easy to install the camera so they work and display their views on a TV screen inside the house. With 8 cameras, the wires can get a little tricky, bringing them into the house to connect to the DVR.
The real problem, though, is following the spaghetti like instructions in the small, fine print-like instruction booklets that come with the system. They are impossible to follow. I've tried. (And I used to program and sell software programs to IBM back int he 1980s when computers first came out. Today, software programs are written by people with no social skills. They don't know how to talk to normal people and write to themselves.)
Once again, I am having problems.
I paid someone to set up the port forwarding and set up the many, many criteria and settings required to get the system to be accessed from outside of the home through my home network. It took about 3 hours. I figured, I had wasted so much money already, what's another $300? It's far less than the $1,500 Q-See's technicians wanted. (They were so rude when I called anyway. They didn't seem to care about everyday people like me. Probably only kissing the ass of big businesses where they can make a fortune. Many big businesses don't mind wasting money on schlock.)
Now, Comcast upgraded my system replacing the Router and the Modem with one Tower which does both. That changed the IP address, and now the system is down. Useless, again.
I've spoken with people who have other systems. They showed me their instructions. So simple to install and connect an iPhone, iPad or Android App to access the video images live. Such a great idea, when it works.
But the Q-See Security Camera system doesn't work that easily. The instructions are so complicated, I doubt even a computer tech professional can easily figure them out.
Why does it have to be so complicated? Because the people who designed Q-See cameras don't care about average people. And when average people complain, they viciously attack and slam you for speaking out.
Tough shit. I am going to tell everyone I know that the worst thing I did was to purchase your system and share my frustrations with everyone. The public deserves to know.
Maybe, instead of bashing me and others who complain, you might spend your free time at Q-See redesigning the system, making the instructions EASIER TO FOLLOW, and creating a process that easily connects it to an App without having to have a degree in Computer Science or Technology.
I'll call and pay a local computer tekkie and pay him to update the system to allow me to access the poor images from a Cell Phone/iPad app.
-- Ray Hanania

Friday, March 1, 2013

Audio & Video recording Skype Calls, what works and what doesn't

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I use Skype to broadcast my live Radio Show in Detroit each week from Chicago and an important function is to record the audio files so that I can upload them for my podcast at Podbean, which is one of the best podcasting services I use so far. I chose Podbean after dropping Libsyn.com, which was far too expensive and had issues. Podbean seems to be most efficient and easy to use.

Up until last week, I was using PowerGramo for Skype to record my calls. Although it is a decent recording system, PowerGramo had some issues. It constantly forced you to upgrade. They were always making changes to it. I don;t mind upgrading but it was always a hassle once I upgraded to have Skype and PowerGramo sync. That didn't always happen automatically. I had to manually instruct Skype to sync it.

But in the most recent upgrade, PowerGramo did something and when I recorded my last two radio shows, although PowerGramo reported everything was recording properly, it suddenly only started recording one channel, not both. In other words, it recorded me when I talked but not the guest on the Skype line or any of the audio coming in to Skype. It just heard me and recorded me -- even though I off course could hear the audio coming in from Detroit.

I was using a conference call feature to call the radio station and a guest or co-host. Skype worked great, PowerGramo did not. After many years of using PowerGramo I deleted it from my system. I can only give a software program one shot to work. Second chances do not come easy.

My first attempt at a replacement was to download and purchase for $36 Pamela Recording Professional. The biggest problem with Pamela is they offer no instructions on how it works. That's the big problem with programmers and computer geeks. They think that just because they get it, everyone else should. It's not intuitive. It has a lot of features with no explanation, one of the worst forms of software I could possibly imagine.

But, Pamela works. 

While looking for some operating instructions and finding a lot of garbage Youtube videos by people 
who also don't know how to communicate very effectively, I stumbled on something called SuperTinTin. SuperTinTin claims that it is far better than Pamela. I mean they brag so much so I figured, ok, I will try it. I downloaded and purchased a registered system for $29.

Boy does SuperTinTin suck. It is one of the most bug-infested software programs I have ever tried. The claim that it is better than Pamela comes from SuperTinTin itself in a very misleading blog that pops up when you look for comparisons between SuperTinTin and Pamela. SuperTinTin trashes Pamela a lot.

But when I tried SuperTinTin, I had endless problems.

First, SuperTinTin recorded a background clicking noise. That was something that the SuperTinTin blog claimed only happened with Pamela.

SuperTinTin has very few options to control your recordings. The recordings are not clean.
OK. I lost $29. But that's ok because this blog brings in a lot of revenue. That's why it is popular. I purchase everything so that you don't have to when the software sucks. And SuperTinTin is terrible.

I recommend not buying SuperTinTin at all.

The truth is that Pamela is just OK but the sound quality is good and it records properly on first installation. But it really needs someone who speaks English and knows how to talk to human beings to develop some basic instruction manuals and user manuals so that normal people -- not idiot geeks -- can use the many features that it offers.

Pamela so far is my best recording option for podcasting and broadcasting with my video camera, too. But that's only because I haven't yet found the perfect recording software.

-- Ray Hanania
www.TheMediaOasis.com

Sunday, December 9, 2012

iTunes and its crappy updates -- beware of Version 11

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iTunes and its crappy updates -- beware of version 11
Even though Steve Jobs is gone, Apple continues to pursue his Economically Greedy Big Brother mentality. Everything Apple does is to tighten its grip on your wallet and to syphon money from your savings.
They do it without asking.
Another thing they do is to force you to accept their vision of "user friendly" and they are constantly dreaming up ways to make your life miserable.
Burn in Hell Steve Jobs! Burn in Hell.
The latest effort is the new iTunes Version 11 which destroys the ease at which one could manage their many iPads, iPods and other syncing. The new Version 11 creates so much confusion it is nearly impossible for you to manually move items from your purchased folder to your iPod or iPad. 
The new system REQUIRES that you sync you iPod and iTunes to their system, a Big Brother move to keep track of what you are doing. That information is secretly sent to their office so they can use it to pepper you with annoying spam ads to sell you junk that doesn't sell. The worst things that don't sell are the ones that need more advertising promotion. The good stuff doesn't need to be hyped. So, they inundate your email and system with spam trying to beat you into buying their failed garbage.
As someone who has several computer and several iPods and iPads, the new Version 11 makes it almost impossible to manage your purchases. 
Apple believes if you buy something it should go on ALL of you iPods or iPads. They don't want you to be able to decide -- use your brain -- which apps, audio books or videos should go on your system. You can remove stuff, but onlya fter they have forced you to copy it to your system.
I have so much, it's pathetic. So Apple punishes those who use their system more. If you don't have a large storage option -- maybe you purchased the cheaper smaller GB version -- you WILL have a problem.
Burn in Hell Steve Jobs, you piece of garbage!
-- Ray Hanania

Saturday, June 23, 2012

Best Buy's Reward System is a scam: Why "Best Buy" is the "Worst Buy"

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Best Buy is the Worst Buy. They're dishonest. Most people don't care. We buy things, spend money, get junk and when they break, we just move on. That's what society has taught us over the years. When someone gives you garbage, just accept it and move on. That's the American Way.
I've been buying technology products from Best Buy for many years. I have spent a lot there. I had a Rewards Card with them and every time I make a purchase, they ask me for the card, but I don't have it. So they look it up using my telephone number on their system. The cashier tells me she found it and then the sale goes through.
I figured I got my credit for the purchase on my Rewards Card.
But that's not the case.
Turns out when they ask you if you have a Rewards Card and enter it into the system, they are not really entering it at all. It's just a scam to get your information in to their system so they can send you sales pitches for junk that has to be pushed. Good merchandise sells itself. Junk needs the Best Buy push.
All these years of entering my Rewards information at the register and I finally went online and discovered none of it has been entered at all. But I have been getting their junk mailings, spam emails and harassment at the register everytime I buy something.
When I finally complained to someone at the store, he confessed. It's all a scam, he acknowledged. They just want your contact information. The real system works this way. 
You buy something at Best Buy. They list your Rewards Card number on the sale. They want you to leave the store thinking you got a "reward" when in fact you really didn't.
The clerk explained it to me this way. "If you don't go home and log into the Best Buy web site (myrz.com) and enter the information from your receipt, your purchase doesn't count towards the reward at all," he said.
Wow. What a scam?
Every time I make a purchase, I am supposed to go home and log into my Reward Zone membership online to give them traffic and put up with all kinds of online push sales pitches. New Windows pop up. The web site is confusing to use. They are hoping that if 5 percent of the people who waste their time doing all this will actually end up buying something online, they've achieved their goal.
So the next time you are in Best Buy, tell those assholes to shove it up their asses.
Fortunately, we have alternatives in Orland Park. Wal-Mart's technology section is phenomenal. And there is also CompUSA nearby.
Unlike Best Buy, which is the Worst Buy, they don't lie.
-- Ray Hanania

Thursday, June 14, 2012

Connectify works to create a WiFi hotspot from your laptop

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It's rare that in today's age of everything is technology that someone would actually come up with a great technology that does what it not only is supposed to do, but does something that is badly needed.

Connectify, the Internet company in Philadelphia, has come up with one of the greatest innovations for travelers in today's world of multiple WiFi needs.

I was traveling with my family in Negril, Jamaica and we needed WiFi at our hotel, the Grand Palladium Lady Hamilton. The hotel charged us $20 a day (with a 1.9 GB data download limit -- which was disturbing on its face).

But in the old days when we traveled, we brought one laptop and it was easy to connect to the paid service. We only paid one daily fee. But nowadays, we don't just have one laptop. We have a laptop, three iPads and two iPhones. In other words, to give everyone in my family WiFi Internet access, we'd have to pay $120 a day for each. Yikes! That would have been $840 just for internet access.

Instead, I downloaded a software program called Connectify. What a vacation lifesaver! I downloaded the free Connectify version and then easily installed it on my laptop. We used one WiFi internet account attached to the laptop and then created a WiFi Internet HotSpot using Connectify. I created a simple password and every iPhone and every iPad had access to the Internet, all at one time.

Since leaving Jamaica, I decided to buy the premium version of the Connectify software. It's $39 but they have a sale going on for only $29 so you might want to go there NOW and download it and buy a full version.

The full version allows you to connect a laptop to the internet using an Ethernet cord, and then creating a WiFi hub from the laptop. This is great even if it is just for yourself and you're at work, or someplace outside of the home. 

It's a problem I always have because the iPhone and iPad require WiFi. Now, instead of eating up my 3G or 4G connections for the iPhone and iPad, I can use the WiFi hotspot I create at my laptop to download updates without eating away at my data limits for each phone.

It's a lot easier to transfer info on WiFi rather than connecting the iPad or iPhone to the laptop, too.

This is essential in today's world where I have multiple internet gadgets and they ALL need Internet access.

It's a simple system, too. Connect your laptop to the Internet using an ethernet cord. Then, make your WiFi accessible (turn on WiFi on the laptop). Once that is done, you can use the Connectify HotSpot name that is automatically generated, or create your own hotspot name. Add a password to restrict access to it.

It's that simple, something you can't always say about other software programs.

Connectify does what it promises.

Go to www.Connectify.com and download your premium "Pro" version today.

-- Ray Hanania

Friday, April 20, 2012

Beware of Digital Movies from Paramount -- they don't work and they are corrupted

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Beware of Paramount Digital movie copies. They do not properly download. The system they use is so complicated because they are so worried you might make a copy that they make it IMPOSSIBLE to download the digital copy you purchased.
DO NOT PURCHASE Blu-Ray, DVD Digital Copy DVDs from Paramount Pictures. They do not work. You will end up spending $25 and the digital copy will not download.
I wanted to download a high resolution copy to my laptop so I can install it on my iPad. But their system refuses to download a high resolution copy to a laptop that is not High HD quality. So they will download a low resolution copy, even though I want it on my iPad.
What?
Are these people idiots? I purchased the Tom Cruise movie Mission Impossible: Ghost Protocol and it was mission really impossible to download and use the digital copy.
So, I decided to go out and purchase a copy software program to convert the DVD into a file that can play on my iPad. The Paramount people are assholes and unhelpful.
Worse, Paramount insist that log in to download the stupid digital copy and then they insist that you link it to a system called UltraViolet. You have to have two usernames and two passwords and then link the two. It only takes 30 minutes of your valuable time to go through the process.
Paramount intentionally designed the system to discourage people from downloading the digital copies. They want you to spend more money on the 3-version movie set (Blu-Ray, DVD and digital copy) so they can make $6 more on the sale. The Blue Ray by itself is $19 and the DVD is $14, at Wal-Mart (which sells movies, Blue-Rays and DVDs the cheapest of any store, by the way.)
So I can't download the digital copy because of their greed. Mission fucking impossible! Paramount sucks. UltraViolet redemption is a stupid system not worth your time.
Please tell others not to purchase the Mission Impossible: Ghost Protocol combo pack Blu-Ray, DVD and Digital copy, unless they want to spend 3 hours trying to figure out how the hell to make their stupid, useless system work.
Such a disappointment.
POSTSCRIPT. It took about 3 hours to download the 2.04 Gigabyte "digital" file. And guess what? It's not really digital. It's linked to a player that Paramount downloads on your computer and you can't watch the movie except using that  "player."
If Paramount put as much effort into making better movies, they would have had a better record. But they suck! Tom Cruise sucks -- I'm taking it on him and blaming him for associating himself with Hollywood morons. Seriously. DO NOT BUY PARAMOUNT MOVIES that offer digital movies. THEY DON'T WORK!
-- Ray Hanania
www.hanania.com

Friday, March 30, 2012

Q-See Security Cameras by q-see.com do not work: problems with Internet Explorer 9

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After you have already wasted your money purchasing what looks like a good security system, the 8 camera QT426 Q-See Security System, you quickly realize that it is impossible to access remotely.

So, you will struggle to install it in your home. That will take about $600 to install the cameras and a lot of reading and work to get them to work on your DVR that they supply. You'll have to purchase a TV to view the camera images and then spend weeks through trial-and-error learning how the system works because the instruction booklets are worthless. They are written by geeks with no sense of how normal people live, act and operate.

Then, you will spend weeks trying every possible configuration to access your new system that you spent a fortune trying to install, only to discover that the Q-See Security Camera System doesn't work with Internet Explorer 9. And, when you call Q-See to ask, they will tell you that you have to hire a professional installer to help you. When you call the professional installer to help you, they will offer to do the work for a mere $2,500.

You will also download a software program that will cost another $30 to $100 to "Port Forward," which allows, supposedly, outside access to your computer system so you can view the cameras remotely. (It doesn't work folks. Q-See did all this as a joke on you.)

If you already purchased the system, you are out of luck. Although Comcast has announced plans to offer their own security system for the home that works with the Internet. You can disconnect and through out the DVR and then purchase their security camera DVR. Then you will have to clip all of the wires and then install new connectors that fit. That's tricky in and of itself.

In then end, you will go out and purchase a new security camera system from another manufacturer because Q-See Cameras do not work.

You will spend a lot of money, wasting a lot of money, to discover that on your own if you are foolish enough to have wasted your time trying to figure this garbage Q-See Camera system out.

Although you can always write off the lost money, realizing that Q-See has the worst possible technical support ever will only make you that much more angrier.

--- Ray Hanania
www.hanania.com

AOL was once the best email system, now it is the absolute worst

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I don't know what happened to AOL but at one time, it was one of the best email systems out there. It was free. It dominated the internet landscape. And it worked.

These days, AOL has become spam central. Worse, the system is corrupted. When you used to be able to have 7 usernames, now you can't access them. If you want help, you have to pay.

People complain all the time that AOL doesn't work. You lose emails. Their help system is a failure. New emails don't register and don't work. 

Honestly, I wouldn't pay a penny for the service. and you shouldn't either.

-- Ray Hanania
www.hanania.com

Wednesday, February 1, 2012

Counting your pennies with Skype -- turns out you have to

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Skype is a wonderful online software program that lets you connect for free computer-to-computer to others who have Skype accounts. And, it also allows you to use your computer through Skype to call telephones around the world for a small fee.

The fee Skype advertises is 2.3 cents per call in the United States, land lines and cell phones. The rates vary for countries around the world.

Sounds pretty simple.

The problem is that Skype isn't always honest. It's kind of like one of those movies where a low level bank employees figures out a way to take a few pennies from each transaction and steal them to another account. Eventually, those few pennies build up and make a fortune. In the movie "Office Space," that exactly what three of the company's employees did.

But that's not what Skype should be doing, and it does.

Recently, Skype sent me a note saying that if I did not use my "Skype Credit" (which is like a bank you can put into your account to cover any calls you make, they were going to remove it. All I had to do was call any number even if it is just for "one second" and the credit would remain good for at least six months (180 days).

Sounds simple. Okay. I'll waste my time to accommodate their needs.

I have $11.59 centers in credit on my account. So, I figured I'd call my cell phone on my table in front of me.

It worked, as it always does.

But I noticed that my credit dropped from $11.59 to $11.52. That was a 7 cent call. A lot different from the 2.3 cents they advertise to get people to use their system.

Call landlines and mobiles worldwide from:

2.3¢/min

That's their Ad on their web page!

The actual cost of the call was $.072 or 7.2 cents.

By my math -- and I went to the Chicago Public Schools folks -- that's a difference of 3.9 cents above what they advertised.

How many people have an accounting department to go over every call they make to insure that Skype is being honest. We're not banks. But Skype apparently thinks we are. And they must also think that we don't care about a few pennies.

But, it's not about the pennies as much as it is about the principle of honesty.

-- Ray Hanania
www.TheMediaOasis.com

Sunday, January 29, 2012

Few things work as promised, but Hauppauge's HD Video Recorder for Windows is Phenomenal

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I wanted to have a system to be able to record programs off of my Comcast Cable TV DVR, but Comcast and the video industry have done everything they can to deny homeowners from recording live broadcasts with today's new technologies like the Blue Ray DVD players.

I've tried everything and nothing worked, until I came across the Hauppauge's HD Video recorder which literally not only allows you to grab High Definition video right off your TV set through your Comcast Cable Box (on any box, DVR or satellite slave), but it also allows you to copy anything you watch on TV, movies, news and more.

Many times I want to be able to watch a movie on my cell phone or on my iPad that I have purchased on Comcast Cable's Pay per View system.

The Hauppauge HD Video recorder does it seamlessly and in high quality. Wow!

Better yet, it is simple to install. And, it was the Comcast people at Best Buy who told me about it and recommended it. Okay, I can forgive Comcast for the way it has transformed from a great cable TV system to a greedy everything by the dollar system -- they literally will offer a movie free on one channel and try to make you pay $2.99 to see the same "OLD" movie on another channel, all at the same time.

Hauppauge HD PVR high definition H.264 video recorder
The system comes with a HD PVR. It offers those 5-pin multi-color HDMI video cables  with plug in to the back of any Comcast Cable Box and then plugs in to the HD DVR box from Haupauge. You then connect the Hauppauge HD PVR Box using a USB cable they provide -- Hauppauge provides ALL the cables you need, unlike Sony, Samsung and most other systems that make you go out and buy the necessary cables at additional costs -- to a USB plug on your computer.

Then, you install the software which loads up a Recorder program and even a Comcast Cable TV Program Guide which is updated instantly online.

Turn on your TV and cable system, find a movie you want to record -- a TV show, anything -- and then run the software with the Hauppauge HD PVR plugged in to a power source. Load the recording software and it open a video window that displays the exact same image on your computer that is on the TV, with a two second delay. Lower the volume on either the TV or the computer, and hit "Record."

Video files are large so I suggest you purchase a 1 Terra-byte standalone USB port hard drive (about $90 or so at Best Buy) and save the file which is in MP4 format there.

The program also allows you to create a DVD of the recording you just made, or just save it for future use.

This is a NECESSARY PURCHASE folks. You can't live without. It is the absolute best option considering that they are now going to be producing gadgets and gizmos to allow you to get around the ridiculous treat-me-like-a-criminal recording obstacles and barriers that the greedy movie and cable TV industry is insisting to impose on us.

Seriously, folks. We pay a monthly subscription for what? So that we can watch loads of worthless commercials on Cable TV (cable TV was supposed to be paid and free of commercials) and then pay more to watch most movie options. That's double billing.

Go out and get this. And if you can't find it, go to www.HaupPauge.com and order it online. It will literally be the best $199 you have ever spent.

It has other options, too. You can connect it to your XBox system and record your game play or record video through your system.

Here's what the manufacturer writes about this NECESSARY FOR A DECENT LIFE piece of equipment:


HD PVR: the ultimate high definition video recorder for video game play plus cable and satellite TV
Record your video game play in HD onto your PC's disk drive. Or record your favorite TV shows from your cable or satellite TV set top box in HD. HD PVR has a built in H.264 high definition recorder. Great video quality, great system performance!
HD PVR: $199.-
New! HD PVR Gaming Edition, with all the cables you need to connect your Xbox 360 or PS3 game console. Special price: $199.-!
Now available from Fry's, Best Buy and Micro Center stores in the U.S.
In Canada, you can buy HD PVR at Future Shop, Best Buy Canada and London Drugs.

-- Ray Hanania
www.TheMediaOasis.com

Sunday, December 11, 2011

MaxMySpeed.com (CyberDefender Corporation)

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Last year (December 2010) I saw the commercial about getting my computer fixed for free from MaxMySpeed.com (Cyber Defender). I went to the site, downloaded the software and was told that my computer was slow, but to actually have it fixed, I had to pay the $44.

I did and was disappointed.

Click here to read my original post.

After complaining and getting no satisfaction, I removed the software. It was worthless.

Click here to read my follow up post.

MaxMySpeed.com officials then tried to respond to my blogs claiming I would not post their comments (not true. All of their comments were posted. But because I am a journalist and they are not, I posted their entire response not just in the comment section but also as a new blog post.

Click here to read their response in the blog post.

In their response, they urge readers to decide for themselves by going to the Better Business Bureau's Cosumer Protection Website Trustlink.com.

Click here for a link to the BBB Consumer Protection Review of CyberDefender/MaxMySpeed.com.

You can go there and read my very angry review of what they just did.

My recommendation is to NOT do business with CyberDefender or MaxMySpeed.com.

Clearly, after the dispute and complaint and my official request to cancel the software, they have proven themselves to be very untrustworthy.

3:15 PM:
I'm on the line with a representative and they indicated they would "Opt Me Out of the Auto Renewal" and would refund my money. At least they are being fair. We'll see if they keep that promise!!!!

3:30 PM: I received an email fromt hem confirming that the account will be closed and their second billing will be refunded. BUT, the refund is only $37.61, which means they are taking $7 for their hassle.
 Your refund in the amount of $37.61 will be applied to your credit or debit card.
That's pathetic!

Do not do business with them. Pass this web page link along. I've tried to be fair and their software doesn't do anything to speed up your computer. They buy huge commercials and are so willing to harass people for $44.

Not only are they untrustworthy - they charged me for an automatic renewal without even asking me, sending me a notice or even giving me the option to cancel when I already canceled in a high profile way a year before, but you don't even get the full refund when they credit your account. They're obnoxious (as evidenced by their insulting and dishonest response to my reporting.)

I'm proud to be able to expose them for what they are. Losers!

(I'll be talking about this lousy product on my Sunday morning radio show. Tune in.)


Click here to view another complaint about Max My Speed and Cyber Defender.)

-- Ray Hanania

Wednesday, November 23, 2011

The iPad and iPad2: They're great for fun and passing the time, but not much for productivity

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I write five columns each week, two for the Jerusalem Post and Creators Syndicate on Middle East topics and three for local Chicagoland newspapers. I also write six blogs on specialty issues (SuburbanChicagoland.com, OrlandParker.com and more).

That's in addition to the high intensity media and press release writing I do for a half dozen clients, including several that are constantly in the news.

I purchased and iPad earlier this year believing that I could take my writing more mobile. The iPad had something I couldn't easily or affordably get from my reliable Dell laptop, nationwide wireless service. Oh, they do offer nationwide wireless through the Clear network and others. But the charge is over $50 a month. That's felony grand theft. Way too much, especially considering I already pay for a cell phone and Internet access in the home. So far, no one has come up with a consolidation plan to let me get one nationwide wirless service for the cell, the home, and the computer. Affordable.

Internet access for the iPad is only $25 a month. So it was a natural.

But when it comes to writing, no matter what the App that you download (free or for purchase), the touch screen keyboard is unreliable.

I even moved up to an iPad2 thinking it would improve. Well, the iPad2 has new gizmos on it -- mainly the camera (front and back) but not much else. No worry though for me. My son and wife love the first iPad and they use it often for productive things like playing Angry Birds, skeetball and some puzzle games. Yes, the iPad is very good if you have time to kill and want to entertain yourself. You can even watch a movie on it, if you could get the iPad to more easily load your movies without having to pay the exorbitant prices from iTunes.

But for me, it is all about writing.

The iPad2 has the restrictions imposed by the late megalomaniac Steve Jobs who spent his life trying to do everything he could to control your life. He wanted to control everything for computer consumers and eliminate the need for you to have a brain where you might think for yourself. Why do that? Making his 1984 commercial a real farce. Steve Jobs was more about Big Brother than Big Brother himself. In fact, Big Brother could have learned a few things about how to more efficiently control people from Steve Jobs, the master controller.

One of the biggest disadvantages for the iPad2 user is the on-screen keyboard. It doesn't work unless you are a slow and cumbersome typist. I type fast, at "the speed of media" which means that I write to keep up with the requirements of producing news and opinion content. When you get into the fast-paced typing speeds, the iPad simply can't register the letters fast enough. So you end up with jambalaya text. Parts of words strung together without spaces -- the least sensitive in the space bar. So if you plan on using the iPad to type live comments from someone you are interviewing, it's not good enough.

Worse is the problem with iTunes and the management of the content on your iPad. I have purchased many writing Apps. None of them fulfill my needs at all. I have one called iA Writer, which I have found comes close. But still, the keyboard is deficient. It lacks all the keys I need so I am constantly having to have to switch screens in the middle of writing from letters to numbers and characters. Some characters you must have in writing and many are on the iA Writer Keyboard without having to switch. But not enough.

Obviously, no one at Apple knows how to write to communicate. They can't even write an operating manual. There is none to be found anywhere.

I do like the iPad2 as a new way to read books. I can set the brightness and contrast and even the size of the letters. That brightness makes it easier to read. So, instead of writing myself, I am relegated with the iPad to reading everyone else's writings. I guess that would be great if I were a megalomaniac computer Big Brother tyrant. But I am not. I have more respect for the needs of human beings. Simple things, like being able to communicate efficiently.

There are no Apps that allow me to easily post to my blogs. Apple hates Windows and PCs so the iPad doesn't work well with Blogger.com (which is owned by Google) and it doesn't allow Flash because Steve Jobs had a hard-on for Adobe. I hate Adobe, too, but not enough to have gone to war with them. I am forced to use their PDF reader and Flash, which is one of the most efficient onscreen video systems available. Everyone uses it, except for Apple maniacs.

So when it comes to writing, -- I've won many awards including 4 Lisagor Awards, a Sigma Delta Chi Award and being named Best Ethnic Columnist in America from the New America Media, among others -- I have to turn to my laptop.

I did waste $99 plus tax to purchase an iPad2 keyboard, which makes the tablet format bulky and difficult to hold. It seems to me that if I have to make the iPad into a laptop just to do quality writing, doesn't that defeat the whole concept of the tablet design?

The iPad does have one other redeeming value, though, that the laptops lack. It has a battery that last up to 8 hours or more. My laptop only lasts about 2 hours. Despite the Dell Propaganda that it will last up to 5 hours, it does not.

So, I will look foolish connecting the iPad2 keyboard to the iPad2 using Bluetooth, and also charging both with separate chargers -- why can't they both charge together when connected? It doesn't make sense. But nothing computer techies design makes sense because in truth, computer techies are not human beings. They are Martians without brains. And they don't know squat about the real needs of the average consumer, and a few who are not so average, too.

-- Ray Hanania
www.hanania.com

Tuesday, November 15, 2011

Beware of Q-See camera surveillance systems from CompUSA

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The Q-See brands of security cameras are a scam. The 8 camera set with an internal 1 Terbyte Harddrive sells for about $900. It claims to have an "easy" setup on the internet. But the truth is, the set-up is impossible and invovles more than 30 confusing steps.

Clearly, Q-See was setup by a geek with no commonsense who doesn't use or need a security system and involves software designed by high tech software programmers who have normal life. The system is inoperable.

Now, they give you a card to call someone to install your system. But the cost is unbelievable, more than $200 per camera, plus another $1,500 to configure your computer system.

Here's the problem. It takes 10 days to set up your home system so that you can make the cameras display on a flat screen TV monitor. Then, it takes another 10 days to configure the DVR that manages the cameras so that you can access the video images "internally" through your home network. What that means is that they allow you to view the camera images on the TV monitor AND they allow you to use an iPad (after downloading the Super Cam HD system software after paying the unbelievably rip-off price of $10.99) so that you can use the iPad to view the images WHILE YOU ARE IN YOUR HOME.

How stupid is that? Okay, maybe it's a convenience but for $10.99 after spending $900. Forget about it. It's stupid like the idiot who designed this system.

But that's not the biggest problem with the Q-See QT$ DVR systems.

If you want to access the system from OUTSIDE of your home network, you have to follow 50 steps to configure your system so that your "router" forwards your port to only God knows where.

Are these people moronic or what? The most idiotic waste of money system I have ever purchased.

Don't buy it. You can't configure your own system. It is impossible because the "User Manuel" they provide to manage the 16 Channell CIF@480fps & D1 @ 120fps Digital Video Recorder is a worthless piece of garbage.

The User Manuel for the QT426 -- have you figured out that with all these numbers it is a scam to just take your money? -- is worthless. It has100 pages of worthless instructions that cannot be configured by any normal human being.

So, if you are going to purchase a home camera security system, DO NOT PURCHASE the Q-See models. Honestly, you will be wasting your time. Or, you will have to be wealthy like Steve Jobs (the king of consumer abusers) to afford having one of the Q-See technicians to come over and set it up for you. And the cost of them coming to your home is over $2,500 to set up their worthless system.

You are better off going to ADT and purchasing one of their remote camera systems that works better and costs far less and have security monitoring linked to the local police station.

The bottom line is that the Q-See QT426 and all of its other models do not work at all.

You might be tempted to try and follow the directions but the directions are worthless and lead you to a dead end.

For example, they try to get you to go to their web page at www.q.see.com. There, you will set up a "free" account that is even more worthless. It does nothing. You set up a domain there, to do what? Once you have their domain address, it does nothing.

I urge you not to buy this or any other product from Q-See systems. You do not want the misery of knowing you wasted your money because you will not be able to set up the system. You will have to pay the Q-See moron geeks to do it for you and you don't want to waste that money.

You will also waste your time trying to get "Port Forwarding" enabled. It doesn't matter if you have the IP address for the DVR or for your router. It will not forward. And, to make matters really worse, this is the instruction manuel they provide for "simple and easy port forwarding" instructions.

Click here

Don't even waste your time. I can't say it enough.

-- Ray Hanania
www.hanania.com

Sunday, October 23, 2011

Vizio is the poor man's Flat Screen TV -- avoid them if you can

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When you are stuck on the RGB option on your Vizio or you get the blue screen and the warning "No Input" - Here is how to get out of that problem.

Vizio TVs have so many problems. They falsely promote their resolution as being higher than it really is.The TV picture quality is mediocre, not great. But the worse problem is that it has every kind of back input where you can plug in two HDMI, accessory modes and an RGB plug-in. The RGB plug-in is for old computers just in case you still have a crappy old reliable old computer with an RGB plug and you don't have a new laptop or even the iPad or iPad 2 -- the iPads are massively restrictive, too, and Steve Jobs made sure that in order to enjoy his ingenuity, you had to suffer through his selfish restrictions that prohibit things like Flash, or Outlook from working on his systems.

But back to Vizio, the lousy flat screen TVs that poor people purchase thinking they are saving money and getting decent quality. They won
t get decent quality. They will get all kinds of head aches.

The worst headache is when you switch using the remote from one input to another. Maybe you have a Cable Box and a Blue Ray plugged into the two HDMI inputs. I also have an old DVD/VHS player and have an HDMI splitter, which is hard to find but can be found in case you want to plug in more than two HDMI devices into any TV, Vizio or good ones.

(Vizio means Crappy in Italian, I think.)

Anyway, as you switch from "Component to component" you might discover that if you linger on the RGB Input option too long, the TV shuts off after displaying the warning "No Signal" on the crappy TV screen. (Remember, it has many component inputs and in order to switch from Cable to Blue Ray or DVD player, you have to change the "Input" option. In otherwords, you have to tell the TV where the signal is coming from.

When you switch and stop at RGB Input, and you stay on that option too long -- maybe trying to reduce the volume that you had to raise very high when playing the Blue Ray and you knew the Cable volume would double in volume just during the switch, you try to reduce the volume before switching to HDMI 1, or HDMI 2. And that's when the Vizio Quirck happens.

The TV shuts off.

And you keep waiting for the TV to "click" so that it signals that you can now turn the TV back on, because Vizio has a crappy system that requires a 10 second wait before turning a TV on that was just turned off.

So you turn the TV on and then you start clicking the Input button to change from RGB Input to HDMI 1 input, but you keep getting the "blue screen" and the words "No Signal" at the top of the screen. And then the TV turns itself off. Yes, the Vizio TV doesn't get a signal so they figure you are an idiot and it turns itself off.

What techno-moron came up with the? (Techies are morons who have no life and can program great software programs but have no idea how to make anything really user friendly or of full benefit to the consumer. They come close, but close only counts in horseshoes. ANd a Vizio TV is not a horseshoe game although you sometimes want to throw a steel horseshoe at the screen and toss it in the garbage.

But here is the SECRET to get past the stuck on the blue screen "no signal" problem. Instead of turning on the TV using the On and Off button, once 10 seconds passes, just hit the Input Button on the side of the TV and that will turn on the TV and automatically change to the next input system. If you get a "no signal" warning on your stupid Vizio blue screen, turn it on using the INPUT Key.

Maybe the morons who designed the Vizio TV would explain that in their operating manuals but I bet they don't use their products so they have no idea the kind of hassles consumers have to go through.

Have I made myself clear?

You will have this problem, so I hope you find this posting to help you resolve it.

If you click it on using the on-off button and then repeatedly try to change the Input either from the remote or the side of the TV, the TV will just go off.

Idiots.

-- Ray Hanania
www.TheMediaOasis.com